We are the only Home Hospice Consulting Company that offers a
Lifetime Home Hospice Training and Support Program.

Our Home Hospice Training Boot Camp Seminar is FREE to all of our clients for the lifetime of their Home Hospice Agencies. Our Home Hospice Training seminars consist of 3 FULL days of intense training. We discuss all clinical and administrative aspects of agency operation. Discussing everything from Documentation & Medicare Reimbursement to Marketing Techniques, our program is designed to get your Home Hospice Agency prepared to compete with other Home Hospice Agencies in your area, start taking on new clients and start turning a profit. We will teach you how to properly, efficiently and effectively operate your Home Hospice Agency.

Our Home Hospice Training program and its “forever concept” means that your Home Hospice Agency can attend our Home Hospice Training Seminars for as long as you are in business.

  • Home Hospice Training Outline

    Details along with some pictures of our Home Care Training are listed below.

    Palliative CareHospice Philosophy,
    Goals and Services
    Physiological, Psycho-social
    and Spiritual Aspects of Care
    Palliative CareHospice Philosophy Goals and ServicesPhysiological Psycho-social and Spiritual Aspects of Care
    Medicare Hospice BenefitsAdmission ProcessDetermining Appropriateness:
    Chronic VS Terminal
    Medicare Hospice BenefitsAdmission ProcessDetermining Appropriateness - Chronic VS Terminal
    Documentation Plan of CareBereavement ProgramRecruitment and Retention
    Documentation Plan of CareBereavement ProgramRecruitment and Retention
    Presentation from Accreditation
    Commission for Home Care (ACHC)
    Quality Assurance
    Performance Improvement
    Office Setup / Human Resources
    Presentation from Accreditation Commission for Home Care (ACHC)Quality Assurance Performance ImprovementOffice Setup - Human Resources
    Billing ProceduresHospice VolunteersThe Power of People
    Billing ProceduresHospice VolunteersThe Power of People
    Business BasicsHIS Hospice Information SetBusiness & Marketing Development
    Business BasicsHIS Hospice Information SetBusiness & Marketing Development

    A Heart for Hospice Conference Training Agenda

    Day One
    8:00 am to 8:30 am
    • Registration
    8:30 am to 9:00 am
    • Introductions
    • Introduction to Provided Materials
    • Conference Rules
    9:00 am to 10:00 am Welcome to Hospice and the Precious Honor of Sharing the Last Days of a Person Journey
    Section 1
    Hospice 101A Hospice Philosophy, Goals and Services
    • Defining Hospice
    • History of Hospice
    • Hospice Philosophy
    • Palliative Care
    • Goals of Hospice
    • Services
    • The Interdisciplinary Group (IDG)
    • The Hospice Team including Core Members
    • Hospice Physician Responsibilities
    • Attending Physician Responsibilities
    • Volunteer Services
    • Bereavement Services
    • Questions and Answers
    • Levels of Care
    • Routine Home Care (RHC)
    • Continuous Care (CC)
    • Respite Care
    • General Inpatient Care
    • Questions and Answers
    10:00 am to 11:00 am Section 2
    Hospice 101B Physiological, Psychosocial and Spiritual Aspects of Care
    • Holistic Approach
    • Physical Effects
    • Definition, Types and Assessing Pain
    • Pain and Symptom Management
    • Addiction
    • Symptom Management
    • Questions and Answers
    15 Minutes Break
    11:15 am to 12:30 pm Continuation of Hospice 101B
    • Death and Dying
    • Psychosocial Needs
    • Spiritual Aspects
    • Family Dynamics
    • Family Adaptation
    • Hospice and the Family
    • Fears of Dying
    • The Dying Patient’s Bill of Rights
    • Signs and Symptoms of Approaching Death
    • Signs of Death
    • Questions
    12:30 pm to 1:00 pm Lunch
    1:00 pm to 1:45 pm Section 3
    Hospice 101C The Medicare Benefit
    • Medicare Hospice Benefit
    • Benefit Periods
    • Physician Certification
    • Federal Guideline CONDITIONS OF PARTICIPATION (COP)
      • 418.100 Organization and Administration of services
      • 418.112 Hospice Care in a SNF/NF or ICF/IID
      • Contracts
    • Quality Assessment and Performance Improvement (QAPI)
    • Regulations and Policies and Procedures
    • Reimbursement
    • Questions and Answers
    1:45 pm to 2:45 pm Section 4
    Hospice101D Admission Process
    • Admission Criteria
    • Admission Process
    • The Informed Consent
    • Time
    • Funding
    • Patient/family Meeting
    • Overcoming Objections
    • Questions to Ask
    • Admission Paperwork
    • Data Collection
    • Physician Certification
    • Questions and Answers
    15 Minutes Break
    3:00 pm to 5:30 pm Section 5
    Hospice 101E Determining Appropriateness
    • Determining Appropriateness for Hospice
    • Chronic vs Terminal
    • End Stage Diseases
    • Cancer
    • Important Diagnosis Information
    • Criteria to Support End State Neurological
    • End Stage Dementia/Alzheimer’s Criteria
    • Documentation to Support End Stage Dementia
    • End Stage Pulmonary Disease Criteria
    • Documentation to Support End Stage Pulmonary
    • End Stage Cardia Criteria
    • Documentation to Support End Stage Heart Disease
    • End Stage CVA Criteria
    • End Stage Liver Disease Criteria
    • End Stage ALS Criteria
    • End stage Renal Disease Criteria
    • End Stage HIV Criteria
    • Questions
    Day Two
    8:30 am to 10:00 am Section 6
    Hospice 101F Communication, Documentation and the Plan of Care
    • Initial Patient/family Meeting
    • Communication with Patients/Families
    • Communication with the Team
    • Communication of the Dying
    • Confidentiality
    • Documentation
    • Documentation Tips
    • Plan of Care (POC)
    • Initial Plan of Care (IPOC)
    • Comprehensive Plan of Care (CPOC)
    • Interdisciplinary Group Meeting
    • Coordination of Care
    • Questions and Answers
    10:00 am to 11:00 am Section 7
    Hospice 101G Advance Directives
    • Legal Concerns
    • Advance Directives
    • Durable Power of Attorney
    • Health Care Directives
    • State Specific Advance Directives
    • Questions and Answers
    15 Minutes Break
    11:15 am to 12:30 pm Section 8
    Bereavement Program
    • What is Bereavement Counseling
    • Bereavement Coordinator
    • Bereavement Services
    • Bereavement Risk Assessment
    • Levels of Bereavement Programs
      • Low risk
      • Moderate Risk
      • High Risk
    • Bereavement Files
    • Bereavement Services
    • Bereavement Tracking Tools
    • Bereavement Mailing Resources
    • Questions and Answers
    12:30 pm to 1:00 pm Lunch Break (lunch provided)
    1:00 pm to 2:00 pm Volunteer Program
    Volunteer Video
    • What do Hospice Volunteers do?
    • Benefits of being a Volunteer
    • A successful Volunteer Program
    • Medicare Regulations Regarding Volunteers
    • Documentation must include…
    • Sample Volunteer Report
    • Screening Potential Volunteers
    • On line Resources
    • Sample Volunteer Application
    • Volunteer Orientation and Training
    • Training Topics
    • Volunteer Retention
    • Volunteer Personnel File
    • Volunteer Coordinator
    • Volunteer Manager Tasks
    • Where to Recruit Volunteers
    • IDG and the Volunteer
    • Challenges in Managing Volunteers
    • Recognition of Hospice Volunteers
    • Questions and Answers
    2:00 pm to 3:00 pm Section 9
    Hospice Information Set
    15 Minutes Break
    3:15 pm to 5:00 pm Section 10
    QAPI/ PIP
    • Conditions of Participation
    • QAPI Program Requirements
    • QAPI Activities Include
    • QAPI Team
    • The Process Step 1
    • The Process Step 2
    • The Process Step 3
    • Sample QAPI Plan and Logs
    • Sample Performance Improvement Project
      • Interactive Presentation 2 PIP Examples
    • Annual Evaluation
    • The Short Story
    • Questions and Answers
    Day Three
    8:30 am to 10:00 am Presentation from ACHC
    15 Minutes Break
    10:15 am to 11:00 am Section 11
    Setting Up Your Office
    • Office Requirements
    • Office Postings
    • Insurance
      • Professional Liability
      • Surety Bond
      • Worker’s Compensation
    • Fire Extinguisher
    • Biohazardous Wastes
    • Supplies
    • Personnel files
    • Questions
    11:00 am to 11:45 am Section 12
    Personnel Files
    • Section 1
    • Section 2
    • Section 3
    • Section 4
    • Section 5
    • Section 6
    • Section 7
    • I-9
    • Other Personnel Specifics
    • Common Personnel Survey Deficiencies
    • Questions
    11:45 am to 12:30 pm Section 13
    Billing
    • Eligibility
    • Benefit Periods
    • Revocation of Hospice
    • Change of Hospice
    • Hospital Discharge
    • Billing Process – Notice and Claims
      • NOE
    • Levels of Care
    • 2015 National Hospice Payment rate
    • Routine home care (RHC)
    • Continuous Home Care (CHC)
    • In Patient Respite Care
    • General Inpatient Care (GIP)
    • Payment in addition to the Daily Hospice Rate
    • Pre-Election evaluation and Counseling Services
    • Physician/Nurse Practitioner Services
    • Questions and Answers
    12:30 pm to 1:00 pm Lunch Break (lunch provided)
    1:00 pm to 2:30 pm Section 14
    The Power of People
    • Taking Ownership
    • Hiring Protocol
    • Interview Process
    Business Beginnings
    • Being the Boss
    • Change
    • Functions of Management
    • Leadership
    • Questions and Answers
    15 Minutes Break
    2:45 pm to 4:00 pm Section 15
    Software Presentation
    Alora Home Health Solutions
    4:00 pm to 5:30 pm Section 16
    Business Development/Marketing Development
    • Integrating Marketing and Branding
    • Set Your Book of Business
    • Identifying key referral sources
    • Website/SEO
    Closing Remarks and Farwell

    Contact us for more information about our Boot Camp Training Seminars

    888-850-6932